Privacy Policy

Last Updated: 18.11.2023.

Welcome to Luvza.chat (the "Site"). At Luvza.chat, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

  1. Information We Collect

1.1. Personal Information We may collect the following types of personal information when you use our Site:

  • Registration Information: When you create an account, we may collect your username, email address, and password.
  • Profile Information: You may choose to provide additional information on your profile, such as your name, gender, date of birth, location, and profile picture.
  • Communication Data: We may collect data related to your interactions with other users, such as chat messages, photos, and videos.
  • Payment Information: If you make a purchase on our Site, we may collect payment information, including credit card details and billing information. However, we do not store this information on our servers but use secure third-party payment processors.
  • Technical Information: We automatically collect technical information about your device and usage, such as your IP address, browser type, operating system, and device identifiers.
  • Usage Data: We may collect data about your activity on our Site, including the pages you visit, the features you use, and the time you spend on the platform.

1.2. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your user experience on our Site. You can control the use of cookies through your browser settings.

  1. How We Use Your Information

We use your personal information for the following purposes:

2.1. Providing Services: To provide you with access to our dating chat rooms and related features, including matching users and facilitating communication.

2.2. User Support: To respond to your inquiries, provide technical support, and resolve issues related to our services.

2.3. Personalization: To personalize your experience on our Site, recommend potential matches, and display relevant content.

2.4. Marketing and Promotions: With your consent, we may send you promotional emails, newsletters, or other marketing communications.

2.5. Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our terms and policies.

  1. Data Sharing and Disclosure

We may share your personal information with the following parties:

3.1. Other Users: Your profile information and communication data may be visible to other users of the Site, as per your settings and preferences.

3.2. Service Providers: We may engage third-party service providers to assist us in delivering our services, including hosting, customer support, payment processing, and analytics.

3.3. Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal processes.

3.4. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

  1. Data Security

We take reasonable measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

  1. Your Rights

Under GDPR, you have certain rights regarding your personal information:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: You have the right to request the correction of inaccurate or incomplete data.
  • Erasure: You can request the deletion of your personal data when it is no longer necessary.
  • Restriction: You have the right to limit the processing of your data in certain circumstances.
  • Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
  • Objection: You can object to the processing of your data for specific purposes.
  • Withdrawal of Consent: If we rely on your consent for processing, you can withdraw it at any time.

To exercise these rights or for any questions about this Privacy Policy, please contact us using the information provided in Section 7.

  1. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this Privacy Policy regularly.

  1. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:

contact@luvza.chat

Please provide sufficient information to help us respond to your request promptly.

By using Luvza.chat, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this Privacy Policy, please refrain from using our services.